School Schedule: Please refer to the PMI calendar for institute schedule. Weeks when no lessons are offered have been marked in the calendar. There are 5-6 weeks during which no regular lessons will be offered:
· Thanksgiving Week (one week, 11/24/2025 – 11/30/2025)
· Winter Recession (two weeks, 12/21/2025 – 1/4/2026)
· Spring Break (optional, any week in March 2026)
· Summer Break (two weeks, 7/20/2026 – 8/2/2026)
Tuition & Fees: An annual non-refundable enrollment fee is due at enrollment. The monthly tuition will be automatically charged from either your bank transfer or your credit card at the beginning of each month. You DO NOT pay for weeks when no lessons are offered (such as Thanksgiving week).
Payment Methods: We only accept bank transfers (no convenience fees) and credit card payments (with 2% convenience fees) for regular lesson payments. A $25 fee will be charged for a declined payment. A $15 late fee will be added to your account if the payment is not received 3 days after the due date.
Lesson Cancellation & Rescheduling: You can email PMI Administration at ADM@PrimeMusicInstitute.com, or do it through your Opus1 account to cancel or reschedule a lesson. We DO NOT accept cancellations or rescheduling through phone calls, text messages, or social media such as WeChat, Facebook, or Instagram…etc.
Make-up Lessons: We offer SIX free make-up lessons per year, but you need to let us know at least 24 hours in advance before you cancel a lesson, otherwise it will be considered a no-show and hence not eligible for a free make-up lesson. You can take a maximum of 2 free make-up lessons in the Fall Semester (Aug 2025 to Dec 2025), a maximum of 2 free make-up lessons in the Spring Semester (Jan 2026 to May 2026), and a maximum of 2 free make-up lessons in the Summer Semester (Jun-July 2026). The unused make-up credits from one semester CANNOT be carried over to the next semester. Lessons cancelled by PMI are automatically eligible for make-up lessons.
Withdrawal: You need to provide a written notice before the 30th of a month if you want to terminate your lessons by the end of the following month. Otherwise, your following month's tuition will be processed as usual. For example, if you want to stop your lessons from November 1st, you need to let us know via email on or before 9/30, otherwise your November invoice will be processed as usual. We DO NOT pro-rate your tuition even though you stop taking lessons in the middle of a month. A $50 early withdrawal fee is applicable to all premature withdrawals.
Substitute Teacher: When the regular lesson instructor is absent, we will find another highly qualified substitute teacher to teach that lesson. If a highly qualified substitute teacher cannot be provided, PMI will arrange a make-up lesson for you ASAP or provide a tuition credit which can be used in your following month’s invoice.
Arrival & Pickup Time: All students should come for lessons not earlier than 15 minutes before the lessons. All parents are expected to pick up their children on time. A $20 fee will be charged for pickups 20 minutes after the lesson end time.
Inclement Weather: Make-up lessons will be provided if the lessons are cancelled due to inclement weather. The specific make up lesson date/time will be shared via emails.
Student Misconduct: All students are expected to have appropriate behaviors. PMI reserves the right to dismiss students with serious misconduct.
Disclaimers:
· PMI is not liable for any bodily injuries at the institute or for any personal belongings that are left at the institute.
· Photos, audios, or videos of student projects and performances may be posted online and used by PMI only. Parents wishing to exempt their students from any published media may do so by providing a written exclusion request.
I confirm that I have read and agree with the institute policy stated above.